Frequently asked questions
How do I place an order ?
Proceed add to cart button or buy now button from the selected product. Then register shipping and billing address or select guest account to take next payment process.
How do I make payments?
We have payment gateway parties like PayUBiz, paytm, manual payment like COD, Western Union. You can pay your payment through credit/debit card digitally from offering payment gateway in Magaraa.
Is my credit card number secure?
Our website secured through SSL protocol. We ensure that your online payment transaction is to be taken safe as per the global safe and security norms.
Do you accept International credit cards for deliveries within India ?
Yes, we accept all Indian/ International Visa, MasterCards.
How is the item delivered ?
All the items are delivered through our logistics partner called FedEx, DHL, and DTDC.
What if there has been a change in the recipient’s address?
We request that you must inform us at least 3 days before the delivery date.
Are the products delivered as per the display on the product page?
How can I confirm that the item has been delivered on-time ?
After the delivery we'll send you a confirmation of Delivery by email. It shall contain information on date, third pay tracking code, time of delivery, name of recipient, return message from the recipient for you, etc.
How much time do you take to deliver after the payment has been made ?
Every product has its own shipping time. Please refer the individual products's dispatch date.
Why Should I register with Magaraa?
Registered user may enjoy the benefits like Order Tracking System, Address Book, Regular updates about the latest products and various offers available at magaraa.com. Once you registered with us, the next time purchases will be easier, in a way the system will be automatically loaded in the billing information and delivery details from the address book.
Can the recipient send me a return message ?
Is there any Shipping charges involved?
Currently we offer free shipping in only india. Rest of other countries/regions can be collected shipping charges as per their country shipping norms.
Is there any additional Tax/ Custom Duty charges involved?
What if I have to cancel my order ?
What if the ordered item is out of stock or not available for shipping ?
In case if an ordered item is not available for shipping or if it is out of stock, Magaraa would promptly inform the sender by email and the sender can either cancel that or choose any alternate item of that item value.
What about the Privacy of my information ?
We consider the privacy of our customers very important. We are in the business of serving you, not selling your information. Your name, address information, and credit card information are collected only to fulfill your order. We will occasionally send email to our customers notifying them of special promotions or significant changes to our web site. If you do not wish to have notifications sent to you, just send us an email with "Do not send me email" as the subject.